Frequently Asked Questions

Can I change the colour, wording or text of your stationery?
You can change all of these items on our cards. Each one is individually handmade so we can tailor the designs to your requests. Please just ask!
How long do I need to allow for the wedding stationery to be made?
After receiving an order we contact you for all of the wording, font and colour choices for your stationery. We create a proof for you to sign off which takes around a week. After you have signed this off, please allow at least 2-4 weeks for your order to be complete. We usually recommend sending out invitations 2-3 months before the wedding so allow approx an extra 4 weeks on top of this for your stationery! This allows enough time for any alterations or confirming final details etc. Having said all of this we do understand you may be working to a tighter timescale, this is fine - please contact us to ensure we can fit it into our schedule.
How much will delivery cost?
Delivery within mainland UK will be by Royal Mail Special Delivery or courier and will require a signature. Delivery charges vary depending on the amount ordered, as follows:
  • Order under 50 items - Postage and Packing is £10.00. (As a guide 1 invitation = 1 item)
  • Order between 50 and 100 items - postage and packing is £16.50.
  • Order over 100 items - postage and packing is £25.00.
  • Delivery for table plans is now included in the price shown.
The prices above assume delivery would normally occur in two stages, invitations and rsvp cards first, and menus, order of service, place cards and any other 'on the day' items nearer the time of the wedding. Any further splits in delivery may incur additional charges. If you live locally orders can be collected with prior appointment.
Do I need to order a minimum number of cards?
No you can order any number of cards. The fact that each card is individually made allows us to do this. We recommend ordering a few extra cards in case of any last minute guest list changes! We recommend ordering one order of service per guest, plus extra for Minister, Wedding Party, etc and keepsakes. It is usual to order one menu per couple, although 2 & 3 per table is acceptable.
Are envelopes and inserts included in the price of the stationery?
Yes envelopes and are provided where required. This is typically for invitations, save the dates, rsvps and thank you cards. Inserts are provided in all the stationery we provide which is included in the prices shown.
Can I have a sample of a particular design?
Yes of course - we charge just £1 for a sample, this will be an example invitation in your chosen design. If you'd rather have a sample of another item, e.g. a menu just let us know and we'll do this for you.
Can I choose the size of the stationery?
Yes you can choose from many different sizes, for example DL, A6 and Square for invitations. We recommend using certain sizes for menus and order of service, and place cards are a set size. Please see the text and fonts and card sizes pages for further information.
How do I order?
Visit our 'how to order' page for full details. We now have an online shop where you can buy securely online through Paypal or using your credit or debit card. If you'd prefer to send a cheque this is also possible, just print off our download order form and send it to us. We'll confirm receipt as soon as it arrives. After ordering we send out an 'additional queries' form where we get all of the relevant information for your stationery, such as wording, font and colour choices. We will then produce a proof for you - this needs to be signed off before any further work commences on your stationery.
I have a particular theme in mind - can you accommodate this?
Of course. Whether you wish to incorporate design features from any of our existing designs or you want something completely unique, we offer a custom-made service. There will be an extra charge, depending on the work needed. Contact us to discuss your requirements.
When should I send out my invitations to guests?
We recommend sending invitations at least 8-12 weeks before your wedding day to give guests time to make travel and accommodation arrangements. This will also allow time for you to receive acceptances. If you want to let people know the date well in advance, but don't have all the details finalised, why not send save-the-date cards and then follow up with an invitation later.

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